Frequently Asked Questions

You can book online through our booking page 24/7. Select your preferred service, choose an available date and time, and fill in your details. You'll receive an email confirmation with your booking reference code. You can reschedule your appointment by sending an SMS to +61421486867.

We require at least 24 hours' notice for cancellations or rescheduling. Cancellations within 24 hours incur a 50% fee, and no-shows are charged the full session fee. You can cancel your appointment by sending an SMS to +61421486867.

Wear comfortable, loose-fitting clothing. You'll be asked to undress to your comfort level for treatment and will be properly draped with towels throughout the session. Only the area being treated is exposed at any time.

We offer 30-minute and 60-minute sessions depending on the service. A 30-minute session is ideal for targeting a specific area, while a 60-minute session allows for comprehensive full-body treatment. Your therapist will recommend the best duration based on your needs.

If you're running late, please let us know as soon as possible on +61421486867. Late arrivals may result in a shortened session, as we need to respect the schedule for other clients. The full session fee still applies.

Remedial massage is a therapeutic treatment that targets specific areas of pain, tension, or dysfunction. It uses evidence-based techniques to address the root cause of your discomfort. Relaxation massage focuses on overall stress relief with lighter, flowing strokes. At Elev8d Therapy, all our services are remedial in nature.

Deep tissue massage uses firm pressure that may feel intense but should not be painful. Your therapist will communicate with you throughout the session and adjust pressure to your comfort level. Some mild soreness for 24-48 hours after treatment is normal and indicates the muscles are responding to therapy.

Cupping therapy uses suction cups placed on the skin to increase blood flow, release fascial restrictions, and reduce muscle tension. The cups may leave temporary circular marks that typically fade within 3-7 days. These marks are not bruises — they indicate areas of stagnation where blood flow has been restored.

Pregnancy massage is generally considered safe after the first trimester. Our therapist uses specialised positioning (side-lying) and gentle techniques appropriate for each stage of pregnancy. Always consult your healthcare provider before booking if you have any pregnancy complications or concerns.

Trigger point therapy targets hyperirritable spots (knots) within tight bands of muscle. These points can cause local pain and referred pain in other areas of the body. Your therapist applies sustained pressure to release these knots, relieving both the local and referred pain patterns.

Absolutely. Your therapist will assess your needs at the start of each session and may combine remedial massage, deep tissue work, trigger point therapy, and stretching techniques to create the most effective treatment plan for your specific condition.

This depends on your individual needs. For acute injuries or chronic pain, weekly sessions may be recommended initially. For general maintenance and injury prevention, fortnightly or monthly sessions are common. Your therapist will discuss a treatment schedule tailored to your goals.

We're located at Unit 5, 72 Canterbury Road, Bankstown NSW 2200. The clinic is easily accessible from Bankstown CBD and surrounding suburbs including Punchbowl, Revesby, Bass Hill, and Condell Park.

We're open Monday to Friday 9:00 AM to 6:00 PM and Saturday 9:00 AM to 1:00 PM. We're closed on Sundays and public holidays. You can book appointments online 24/7 through our website.

Yes, there is designated parking onsite.

Our therapist holds recognised qualifications in remedial massage therapy and rehabilitation and is a registered provider with all major health funds. Ongoing professional development ensures you receive treatment based on the latest evidence-based practices. Visit our About page for more details.